CareDiffusion
Privacy policy
This policy explains what data is collected on carediffusion.com, why it is used and how to exercise your rights.
Last updated: 19 August 2026Data controller
CAREDIFFUSION determines the purposes and means of the processing carried out through this website.
Data collected
Forms may collect your full name, email address, telephone number, company, country or territory, professional profile, product of interest and the content of your enquiry. Limited technical data is also used for security and spam prevention.
Purposes and legal bases
Data is used to respond to enquiries, prepare a business relationship or assess a partnership, based on pre-contractual steps and CareDiffusion’s legitimate interest in answering requests. Site security is based on our legitimate interests. External Google Maps and YouTube content is loaded only with your consent.
Recipients and service providers
Data may be accessed by authorised CareDiffusion personnel and necessary service providers: OpenAI for website hosting and Brevo for email notification delivery. Google Maps and YouTube receive browsing data only after you agree to load their content.
Retention periods
Enquiries are kept as long as necessary to handle them and, for prospective customers and partners, for no more than three years from the last active contact, unless the law requires otherwise. Anti-spam checks expire after ten minutes and rate-limiting technical hashes after fifteen minutes.
Cookies, local storage and external content
The website stores your language and privacy choices in your browser. These items are necessary for the website to work. External maps and videos remain blocked until you allow them. You can change your choice at any time using the “Manage cookies” button.
International transfers
Some service providers may process data outside the European Economic Area. Where this occurs, processing is covered by safeguards required under applicable law and by the agreements in place with those providers.
Your rights
You may request access, correction, deletion, restriction or portability of your data and object to certain processing. Where processing relies on consent, you may withdraw it at any time. You may also complain to the CNIL or your local data-protection authority.
Exercise your rights
Email info@carediffusion.com or write to CAREDIFFUSION, 200 rue de la Croix-Nivert, 75015 Paris, France. Proof of identity may be requested only where there is reasonable doubt about your identity.